Legal
Privacy
Last updated 20 August 2026
This page describes how Reserve actually uses personal data today. It is written for people using the product and for partners (including Samsung Health) who need a public URL. It is not legal advice.
Reserve is operated at reservehq.online. Questions: privacy@reservehq.online.
What we collect
Waitlist. Email address, optional notes about conditions and tools you already use, and whether you want an invite or an early trial. We email a confirmation code so the address is real.
Account. Email, password (stored as a hash, not the password itself), optional name, timezone, usual sleep times, optional body profile (birth year or date, height, weight, sex) for pacing estimates, condition labels you choose, symptoms you add, check-ins, plans, notification and widget preferences.
Galaxy Watch via Samsung Health. Only if you install the Reserve Android app, grant Samsung Health permissions, and sync. We may store sleep (including stages), sleep score, Energy score / overnight recovery, heart rate samples, steps, and related overnight vitals that Samsung Health already has. We do not write data back into Samsung Health.
Location. Optional GPS coordinates for weather. You can clear them in Devices. We send coordinates to Open-Meteo to fetch forecast data — not your name or health records.
Summaries you generate. Medical or work summaries you build stay in your account until you delete them. Sharing a PDF or file is your choice.
Why we use it
To run Reserve: sign-in, waitlist, capacity and plan, Signals, weather context, and Android widgets. Watch data is fitness and wellness context. It is not used to diagnose or treat a medical condition.
Samsung Health
Samsung Health holds the original measurements from your Galaxy Watch. Reserve only reads what you allow. You can revoke access in Samsung Health and in Reserve → Devices. Stopping sync does not automatically delete nights already saved in Reserve; use export or account deletion for that.
How long we keep it
Account data stays until you delete the account. Waitlist entries stay so we can send invites. Verification codes expire and are then removed. Backups you download are yours to keep or delete.
Your choices
In the app, You → Your data lets you download a JSON backup or CSV export, restore a backup, or permanently delete your account (password required). You can also email privacy@reservehq.online.
If you are in the UK or EEA you can ask for a copy, a correction, or deletion, and you can complain to your data protection authority (in the UK, the ICO).
Security
Access to your account requires your password (and emailed codes for some changes). Health data is stored with the rest of your account. No system is perfectly secure; use a unique password.
Children
Reserve is aimed at adults managing their own energy. It is not intended for children.
Changes
If this page changes in a material way, we will update the date above. Keep using Reserve after that means you have seen the new version.
Related: Terms.